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Read carefully the case study No 24 from your textbook (Best Buy Co. Inc: Sustainable customer centricity Model?) and answer the following questions: 

1. Identify opportunities and threats as well as strengths and weakness of the company 1pt

2. What is/are the strategy (ies) used by Best Buy? 1 pt

3. Explain the contribution of various functional areas of Best Buy Company to its well-being. 1 pt

4. Determine the issues affecting to the strategic competitive advantage of the company. 1pt

5. Recommend solutions for Best Buy to improve its competitive advantage. 1pt

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