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Organizational Risk Management Interview

 

The purpose of this assignment is to gain real-world insight into how risk management programs operate within health care organizations.

Select a local health care organization where you can conduct an interview with an employee who is involved in risk management processes. This organization can be your current employer or a different health care facility in your community. Acute care, urgent care, large multi‐provider private medical clinics, assisted living facilities, and community/public health clinical facilities are all ideal options to complete the requirements of this assignment. Select an individual who can provide sufficient information regarding how their organization manages risk within its facility to answer the questions below.

In your interview, address the following:

1. Risk management strategies used in the organization’s risk control program, along with specific examples.

2. How the facility’s educational risk management program addresses key professional, legal, and ethical issues, such as prevention of negligence, malpractice litigation, and vicarious liability.

3. Policies the facility has implemented that address how to manage emergency triage in high‐risk areas of health care service delivery (e.g., narcotics inventories, declared pregnancy policies, blood-borne disease sector, etc.).

4. Challenges the organization faces in managing and controlling high-risk health care (e.g., infectious diseases, nuclear medicine, abortion, class 4 narcotics/opioids, etc.).

5. Strategies the facility utilizes to monitor, evaluate, and maintain compliance within its risk management program.

After conducting the interview, compose a 750‐1,000 word summary analysis of the interview that includes the questions above, in conjunction with the interviewee’s responses. In addition, include the following elements in your response:

1. An assessment of the organization’s risk management program, including how it attends to high-risk health care and legal concerns.

2. Action steps you would take to improve one area of the organization’s risk management program, along with your rationale for doing so.

Cite appropriate references as needed to support your statements and rationale.

Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.

This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.

Week 1 essay and Week 3 essay coincide as they will be the same topic.

Week 2 and week 5 coincide as they are the same topic.

Week 2- Use an alpha numeric outline. Be detailed. Use bullet points with full sentences. Do not create an outline that is paragraph form as you will not get the same amount of detail you need for your ppt. Week 2 coincides with week 5 ppt. The outline should be detailed as it is the framework for your detailed ppt. More time spent on this will make your week 5 MUCH easier. Trust me.

Week 4- For your interviews- select health care employees that works in risk management. RM is the key part. So not just a nurse but someone who has knowledge. So I would suggest you both call and email several people this week to get this set up. Do no rely on one person and wait until the last minute. Unfortunately, people cancel out etc. Learn how to document an APA interivew. If I can’t tell what is your interview, many points will be lost. I also want to read what you learned from the interview in a reflection after.

How do I: Citing a hospital policy

 

You will need this information for most of your work:

 

Need to cite a hospital policy or some other document internal to a hospital or medical organization? Here are a few tips on how to do it.

Is it posted on the organization’s web site?

· Author. (date). Title. Retrieved from URL.

· Name of organization. (date.). Title. Retrieved from URL.

Is it an unpublished internal document?

· Author. (date). Title. Unpublished internal document, Name of organization.

· Name of organization. (date). Title. Unpublished internal document.

Notes:

· If there is no author or authors listed that’s when you use the second option with the Name of the organization before the date.

· No date? No problem – just put n.d. (that stands for no date) in the place for the date.

http://researchguides.clcillinois.edu/c.php?g=274554&p=1831715

 

For week 4:

Very important:

You will also want to view how to cite an interview in APA format.

 

Some important things:

 

Topic Approval:

Submit your group’s proposed topic as early as possible after your group members have been selected, but no later than Day 7 of week 1 for full assignment credit. (Note: Work submitted on an unapproved topic will receive zero credit.)

Did one person for the group do this? Did you get approval? If not, don’t start on it until you do.

 

 

 

 

 

 

What kind of outline should we make for week 2?

 

Alphanumeric Outlines

This is the most common type of outline and usually instantly recognizable to most people. The formatting follows these characters, in this order:

· Roman Numerals

· Capitalized Letters

· Arabic Numerals

· Lowercase Letters


https://owl.purdue.edu/owl/general_writing/the_writing_process/developing_an_outline/types_of_outlines.html

Cite in the body of the work. Each part needs this. Label your thesis.

Thesis:

In this class, you will create an

Argumentative Thesis Statement for all work. This is not the same as the purpose. (Why is this topic important?)

So create your purpose statement and then add the

Argumentative Thesis Statement.

https://penandthepad.com/different-types-thesis-statements-2593.html

 

TOPIC:

 

You are to choose one of the categories of risk. Ex- Falls. After choosing this as a group, you are to use three of the eight minimal components of a risk management program as defined by the ASHRM. (these eight elements can be found on pages 9 and 10 in the textbook). You then have to write about the three elements and apply them to the category of risk of our choice. (ie- Fire safety). I hope this is a little more understandable! :)}

 

Are we talking about only one Risk topic then use three of the eight components of that RM Program by the ASHRM?

 

Yes, that’s correct. Your topic is specific. falls, TBinfections, HIPPA, fire, etc.

 

And then apply it to the 8. I hope that helps.

 

 

Description

Hi class, please see the bolded and underlined portions below as this is the most FAQ I get this week.

 

Assume that the sample risk management program you analyzed in Topic 1 was implemented and is now currently in use by your health care employer/organization. Further assume that your supervisor has asked you to create a high‐level summary brief  (This is  just an APA formatted essay for our purposes) of this new risk management program to share with a group of administrative personnel from a newly created community health organization in your state who has enlisted your organization’s assistance in developing their own risk management policies and procedures.

Compose a 1,250‐1,500 word summary brief that expands upon the elements you first addressed in the Topic 1 assignment. (You will expand on, meaning you will add to, you will not repeat information)

 

Use headers as bolded below for each section:

In this summary brief, address the following points regarding your health care organization and its risk management program:

1. Explain the role of your organization’s MIPPA-approved accreditation body (e.g., JC, ACR, IAC) in the evaluation of your institution’s quality improvement and risk management processes.

2. Describe the roles that different levels of administrative personnel play in healthcare ethics and establishing or sustaining employer/employee-focused organizational risk management strategies and operational policies.

3. Illustrate how your organization’s risk management and compliance programs support ethical standards, patient consent, and patient rights and responsibilities.

4. Explain the legal and ethical responsibilities health care professionals face in upholding risk management policies and administering safe health care at your organization.

5. Relate how your organization’s quality improvement processes support and contribute to its overall journey to excellence.


 

THESIS Creation:

 

One trick is to go back to the purpose of the paper as you did- The purpose of this assignment is to analyze how an organization’s quality and improvement processes contribute to its risk management program.

and then explain why it’s important. So

An organization’s quality and improvement processes is vital to its risk management program.

 

This is a simple version and it can be more elaborate and even specific. But at least you have some position you are taking. I hope that helps.

A note about discussion research:

 

The discussions in this course are factually based so GCU wants you to look for peer sources in the library. The text does not count toward this minimum.

 

 

https://www.gcu.edu/future-students/campus-experience/library.php

 

What is a peer source? Get help – Use your library! This is a very much a research class so don’t lose out on points each week because of low quality sources.

Also- this is a good explanation.

 

http://www.angelo.edu/services/library/handouts/peerrev.php

 

 

Go to the class policies to find out about discussion requirements. Thanks!

 

Call the library for help- do not email them.

Welcome! Important Information- Please Read!

Hi Class,

Please read all announcements. These are for you and expectations you will need to know.

This class is not difficult but will require accurate information from quality sources- what are peer reviewed sources?

Also, Risk management covers many areas of an organization’s operations.

I have a lot of feedback about this course over the last years. I would encourage you to really look at this question so you are familiar with all that RM entails. It seems to help later on if you understand the big picture of RM now in week one. I know that most of you would not be familiar with all of the components.

 

If you really look at this question and overview carefully, it will be easier to understand the week one and 3 assignment. We dive right in with week one essay.

All discussion main posts require support from sources and responses need examples or support. (avoid generalized posts but rather progress the discussion forward).

Every week, we will do a weekly wrap up. Posting a reply to this will count toward a post. It is optional of course.

NOTE: if you do not currently work in healthcare, please post me in the individual forum.

Resources for you:

Developing a Risk Management Plan-Read “Developing a Risk Management Plan” on the USAID.gov website.
https://www.usaid.gov/sites/default/files/documents/1864/Developing-a-Risk-Management-Plan.pdf

Conducting a Health Center Risk Assessment- Read “Conducting a Health Center Risk Assessment” from the website below


https://www.healthcentercompliance.com/sites/default/files/e-library-file-downloads/rm-22-08.pdf

Resources:

CINHAL, Cochrane Library, PubMed Databases- Helpful! Call the library if you need help.

BIG PICTURE of RM:

American Society of Healthcare Risk Management (ASHRM) has outlined the minimal components of a risk management these include:

https://www.ashrm.org/

1. Operational- day to day clinical care of patients.

2. Financial- available assets for compliance and insurance.

3. Technology- reliable information and communication related to computer programs

4. Strategy- identifying risks in the company

5. Legal- compliance with accrediting agencies

6. Leadership team/Human resources

 

 Here are some sites that may be of interested when searching for professional malpractice insurance are:

·
Affordable Medical Malpractice Program (aMMP)
.

·
American Nurses Association

·
Nurses Service Organization
, B0980

These sites can help in answering question you might have and how to find the best one for yourself.

The American Nurses Association  has Myths and Facts about malpractice insurance and why nurses may need this type of insurance.

https://www.americannursetoday.com/need-malpractice-insurance/

https://www.graceybacker.com/

Have you considered this?

Joining a specialty organization or the American Nurses Association can provide for partners to reduce costs associated with additional insurance costs to supplement insurance provided by the employer (Yoder-Wise, 2015, p. 562). Nurses today can be brought up in suits in which they had no wrongdoing specifically.

Yoder-Wise, P. (2015). Leading and managing in nursing, (6th ed.). St. Louis, Missouri: Elsevier Mosby. ISBN: 978-0-323-18577-6

**** Please read ***************BIG PICTURE of RM:

Welcome! Important Information- Please Read!

Hi Class,

Please read all announcements. These are for you and expectations you will need to know.

This class is not difficult but will require accurate information from quality sources- what are peer reviewed sources?

Also, Risk management covers many areas of an organization’s operations.

I have a lot of feedback about this course over the last years. I would encourage you to really look at this question so you are familiar with all that RM entails. It seems to help later on if you understand the big picture of RM now in week one. I know that most of you would not be familiar with all of the components.

 

If you really look at this question and overview carefully, it will be easier to understand the week one and 3 assignment. We dive right in with week one essay.

All discussion main posts require support from sources and responses need examples or support. (avoid generalized posts but rather progress the discussion forward).

Every week, we will do a weekly wrap up. Posting a reply to this will count toward a post. It is optional of course.

NOTE: if you do not currently work in healthcare, please post me in the individual forum.

Resources for you:

Developing a Risk Management Plan-Read “Developing a Risk Management Plan” on the USAID.gov website.
https://www.usaid.gov/sites/default/files/documents/1864/Developing-a-Risk-Management-Plan.pdf

Conducting a Health Center Risk Assessment- Read “Conducting a Health Center Risk Assessment” from the website below


https://www.healthcentercompliance.com/sites/default/files/e-library-file-downloads/rm-22-08.pdf

Resources:

CINHAL, Cochrane Library, PubMed Databases- Helpful! Call the library if you need help.

BIG PICTURE of RM:

American Society of Healthcare Risk Management (ASHRM) has outlined the minimal components of a risk management these include:

https://www.ashrm.org/

1. Operational- day to day clinical care of patients.

2. Financial- available assets for compliance and insurance.

3. Technology- reliable information and communication related to computer programs

4. Strategy- identifying risks in the company

5. Legal- compliance with accrediting agencies

6. Leadership team/Human resources

 

Rubic_Print_Format

Course Code Class Code Assignment Title Total Points
HLT-308V HLT-308V-O500 Organizational Risk Management Interview 150.0
Criteria Percentage 1: Unsatisfactory (0.00%) 2: Less Than Satisfactory (65.00%) 3: Satisfactory (75.00%) 4: Good (85.00%) 5: Excellent (100.00%) Comments Points Earned
% Scaling 100.0%
Risk Management Strategies Used in the Risk Control Program 10.0% Risk management strategies used in the risk control program are not included. Risk management strategies used in the risk control program are partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. Risk management strategies used in the risk control program are present, but minimal detail or support is provided for one or more components. Risk management strategies used in the risk control program are described in full. The submission encompasses essential details and provides appropriate support. Risk management strategies used in the risk control program are comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
How the Risk Management Program Addresses Key Professional, Legal, and Ethical Issues 10.0% A description of how the risk management program addresses key professional, legal, and ethical issues is not included. A description of how the risk management program addresses key professional, legal, and ethical issues is partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. A description of how the risk management program addresses key professional, legal, and ethical issues is present, but minimal detail or support is provided for one or more components. A description of how the risk management program addresses key professional, legal, and ethical issues is complete. The submission encompasses essential details and provides appropriate support. A description of how the risk management program addresses key professional, legal, and ethical issues is comprehensive, supported by detailed, relevant examples. Level of detail is appropriate.
Facility Policies for Managing Emergency Triage in High-Risk Areas of Health Care Service Delivery 10.0% An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is not included. An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is present, but minimal detail or support is provided for one or more components. An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is described in full. The submission encompasses essential details and provides appropriate support. An explanation of the facility policies for managing emergency triage in high-risk areas of health care service delivery is present and comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Challenges the Organization Faces in Managing and Controlling High-Risk Health Care 10.0% A description of the challenges the organization faces in managing and controlling high-risk health care is not included. A description of the challenges the organization faces in managing and controlling high-risk health care is partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. A description of the challenges the organization faces in managing and controlling high-risk healthcare is present, but minimal detail or support is provided for one or more components. A description of the challenges the organization faces in managing and controlling high-risk health care is complete. The submission encompasses essential details and provides appropriate support. A comprehensive description of the challenges the organization faces in managing and controlling high-risk health care is provided. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Strategies the Facility Utilizes to Monitor and Maintain Its Risk Management Program 10.0% A description of the strategies the facility utilizes to monitor and maintain its risk management program is not included. A description of the strategies the facility utilizes to monitor and maintain its risk management program is partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. A description of the strategies the facility utilizes to monitor and maintain its risk management program is present, but minimal detail or support is provided for one or more components. A description of the strategies the facility utilizes to monitor and maintain its risk management program is complete. The submission encompasses essential details and provides appropriate support. A description of the strategies the facility utilizes to monitor and maintain its risk management program is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Assessment of the Risk Management Program Inclusive of Health and Legal Concerns 15.0% An assessment of the risk management program inclusive of high-risk health care and legal concerns is not included. An assessment of the risk management program inclusive of high-risk health care and legal concerns is partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. An assessment of the risk management program inclusive of high-risk health care and legal concerns is present, but minimal detail or support is provided for one or more components. An assessment of the risk management program inclusive of high-risk health care and legal concerns is described in full. The submission encompasses essential details and provides appropriate support. An assessment of the risk management program inclusive of high-risk health care and legal concerns is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Proposed Action Steps to Improve the Risk Management Program Inclusive of Rationale 10.0% An inventory of the proposed action steps to improve the risk management program inclusive of rationale is not included. An inventory of the proposed action steps to improve the risk management program inclusive of rationale is partially incorporated, but the information provided is incomplete, inaccurate, or otherwise deficient. An inventory of the proposed action steps to improve the risk management program inclusive of rationale is present, but minimal detail or support is provided for one or more components. An inventory of the proposed action steps to improve the risk management program inclusive of rationale is described in full. The submission encompasses essential details and provides appropriate support. An inventory of the proposed action steps to improve the risk management program inclusive of rationale is comprehensive. The submission incorporates analysis of supporting evidence insightfully and provides specific examples with relevance. Level of detail is appropriate.
Thesis Development and Purpose 5.0% Paper lacks any discernible overall purpose or organizing claim. Thesis is insufficiently developed or vague. Purpose is not clear. Thesis is apparent and appropriate to purpose. Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose. Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.
Argument Logic and Construction 5.0% Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources. Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility. Argument is orderly but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis. Argument shows logical progression. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative. Clear and convincing argument presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.
Mechanics of Writing (includes spelling, punctuation, grammar, language use) 5.0% Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used. Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied. Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed. Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech. Writer is clearly in command of standard, written, academic English.
Paper Format (use of appropriate style for the major and assignment) 5.0% Template is not used appropriately, or documentation format is rarely followed correctly. Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent. Appropriate template is used. Formatting is correct, although some minor errors may be present. Appropriate template is fully used. There are virtually no errors in formatting style. All format elements are correct.
Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style 5.0% Sources are not documented. Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors. Sources are documented, as appropriate to assignment and style, although some formatting errors may be present. Sources are documented, as appropriate to assignment and style, and format is mostly correct. Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.
Total Weightage 100%

week 4 welcome

Date: Nov 15, 2021 12:00 AM

Description

Week 4

Do you have a risk management team at your workplace? For example, anyone who is responsible for employee and patient safety planning, infection prevention, etc. If you are still unsure, ask you Nurse educator or your supervisor/manager which persons would be best to contact for this interview.

Week 4 interview SET UP

Intro

Thesis

Do your interview information:

I underlined the subheaders you can use.

 

1. Identification of the challenges the organization faces in controlling infectious diseases.

2. Risk management strategies used in the organization’s infection control program, along with specific examples.

3. How the facility’s educational risk management program addresses key professional issues, such as prevention of negligence, malpractice litigation, and vicarious liability.

4. Policies the facility has implemented that address managing emergency triage in high-risk areas of health care service delivery.

5. Strategies the facility utilizes to monitor and maintain its risk management program.

 

Post-interview, compose a 750-1,000 word summary

 

The Reflection- what is this?

 

1. A brief assessment of the organization’s risk management program, including what works well and what could work better (the pros and cons).(This needs support)

1. Action steps you would take to improve the program. Select one area and provide your rationale and possible steps required to implement your suggestion. (This needs support)

Conclusion

References

 

what is critical thinking?

 

So it’s easy to find research but I’d also like you to tell me what you think about it and connect it to your work and experience. This is critical thinking. So add the research () but then clarify and conclude what that research means as it relate to your thesis/research. It’s the analysis. It’s about making the connections.

 

I hope that helps.

Dr Smith

////////////////////////////////////////////////////////

Did you know you can do an advanced google search?

1. Go to google.com

2. Then go to settings on the bottom right.

3. https://scholar.google.com/ Also, Get deep! More credible sources here. Peer reviewed, educational and precise search. There is an advanced search here as well as a drop down on the search bar.

4. The quality of your source determines the quality of your post.

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